Privacy notice

Who we are

Van Dieu is run by Arseniy Cassidy in London until Van Dieu Enterprises Ltd is registered; the company will then take over and this notice will give its name, number and registered office. Either way, we are the “controller” of your personal data under UK data protection law (the UK GDPR and the Data Protection Act 2018). Write to us about anything on this page at info@vandieu.com.

What we collect

• Account details: your name, email address, what you do, and, if you add them, your gallery or company, job title, headline, bio, photo, location, website, Instagram handle, languages, experience and education, and whether you’re open to work.
• What you post: feed posts, comments and photos, messages, and any roles or exhibitions you list.
• Your activity: who you’re connected to, which exhibitions you’re going to, and the opportunities you’ve marked as applied. If you report something or block someone, we keep a record of that too. We note when you were last on the site (to the hour).
• Applications: when you apply for a member’s role, your note, link, CV, name and email.
• Feedback you send: your message, the page you sent it from, and your name, so we can reply.
• Consent records: when you accepted these terms and whether you said yes to the newsletter.
• How the site is used: each page you open on Van Dieu: its address (without search terms), which profile, role or exhibition it shows, the site you came from, phone or computer, and how long it was open. Signed in, this is linked to your account; signed out, to a random number kept in your browser. We don’t keep your IP address with these figures, and we use no advertising trackers or third-party analytics. You can turn this off below.

We don’t ask for sensitive information such as health, ethnicity, religion or political views. Please don’t put it in your profile.

Why we use it, and on what legal basis

• To run your account and the network (your profile, posts, messages, connections, listings, applications and service emails): because it’s needed to provide the service you signed up for (contract).
• To keep Van Dieu safe (handling reports, blocks, suspensions and keeping records of them): our legitimate interest in a safe community, and our legal duties under the Online Safety Act.
• To understand and improve the site (page views and last seen): our legitimate interest in knowing which parts of Van Dieu are used. You can switch this off at any time.
• The newsletter: only with your consent, which you can withdraw whenever you like.
• Your public page (if you turn on Appear in Google): only with your consent, which you withdraw by turning it off.
• To meet legal obligations, such as responding to lawful requests from the authorities.

Who can see it

• Other signed-in members: your profile (everything above except your email); your posts, comments and photos; listings you post; your connections; and whether you’re going to an exhibition. None of this is visible to people who aren’t signed in (unless you turn on your public page, below), but photos you upload are stored at web addresses that work for anyone who has the link.
• Anyone, if you turn on your public page: six things: your name, photo, headline, organisation, job title and where you’re based. Nothing else: not your email, bio, links, experience, posts, connections or the exhibitions you’re going to. It’s off unless you switch on Appear in Google at Profile → Settings, and search engines may then list it and keep a copy for a while. Turn it off whenever you like: the page closes at once, and search engines usually drop it within a few weeks.
• Only you: your email address, your application tracker, your notifications and the people you’ve blocked. Messages are seen only by you and the person you’re talking to.
• When you apply for a member’s role: what you send (your note, your link, your CV, and your name and email) goes to the member who posted it, by email and in their Postings. It’s stored while the role is listed and deleted when the role is taken down.
• The Van Dieu team: reports, feedback and the usage figures. We never sell your data or share it with advertisers.

Services we use

These companies process data for us under data processing terms, and only on our instructions:

• Supabase stores the database, photos and files, and runs the email jobs. Our data is held in Ireland (EU).
• Resend delivers our emails from info@vandieu.com.
• Netlify hosts the website.
• GIPHY supplies GIFs in messages; your searches go to it through our server, without your name or account.

Resend and Netlify are based in the United States. Transfers there are protected by the UK–US data bridge or by the standard contract clauses in their data processing terms. Exhibition and Folio pages may load images directly from galleries’ and magazines’ own websites, which then see your browser’s address like any website would.

Emails we send

Sign-in links, email confirmations, password resets and emails about applications you send or receive always come. Notification emails about your own activity (new messages, connection requests, comments, RSVPs to your exhibitions) are on by default; turn any of them off, or press Pause all, at Profile → Notifications. The newsletter (the twice-weekly letter and the weekly recap of the art world’s stories) is only sent if you said yes. Every email has a one-click unsubscribe link, and none contain tracking pixels. We keep a short log of what was sent so nothing goes twice.

How long we keep it

• Your account and everything in it: while your account exists. Deleting a post or listing removes it straight away.
• When you delete your account: your profile, posts, comments, messages, connections, RSVPs, tracker, applications, uploaded photos and files, feedback, usage figures and email log are deleted at once. Backups held by Supabase roll over within about a week.
• Usage figures: 13 months. Email logs: 12 months. Feedback: 2 years.
• Reports: as long as needed to deal with them and keep the site safe.

Your rights

You can ask to see a copy of your data, correct it, delete it, restrict or object to how we use it, or receive it in a portable format. You can withdraw consent to the newsletter at any time. You can correct your profile yourself, and delete your account at Profile → Delete my account. For anything else, write to info@vandieu.com; we’ll reply within one month.

If you’re unhappy with how we’ve handled your data, please tell us first. You also have the right to complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint, 0303 123 1113.

Your browser and analytics

We don’t use cookies for advertising. Your browser stores a sign-in token so you stay logged in, your display choices (such as light or dark mode), and, unless you turn it off, the random number used to count visits. If your browser sends a Global Privacy Control signal, we treat it as turning analytics off.

Age

Van Dieu is for people aged 18 and over. If we learn that someone under 18 has an account, we’ll delete it.

Changes

If we change this notice in a way that matters, we’ll tell members by email before it takes effect.

Read the terms of use